Description
The overall aim of this project was to research, evaluate and document the process of implementing the CDW programme across national, provincial and local governments by applying, inter alia, a participatory action-research approach. The entire CDW programme entails: the recruitment and selection of CDW candidates; the training of the CDWs; institutional or inter-governmental linkages,
processes and procedures for implementation; and service delivery to the citizens of South Africa. The specific objectives of the project, therefore, were to:
. Evaluate the recruitment and selection procedures of the CDWs in order to ensure the best matching of people with the job description;
. Review and evaluate the overall training intervention in order to determine its effectiveness in providing CDWs with the appropriate skills to perform their duties;
. Define and augment the job description of the CDWs during the research and evaluation process in order to identify focused key performance areas and ensure effective service delivery; and
. Evaluate the effectiveness of the service delivery by the CDWs in the communities where possible. The scope of the research was informed by the current status of the programme and therefore included:
. Endogenous institutional arrangements such as training providers, national, provincial and local government; EVALUATION OF THE CDW PROGRAMME OCTOBER 2005
. Community development workers as at September 2005, 1338 people were recruited, selected, and trained as CDWs; and
. Beneficiaries in the communities where the CDWs are deployed.
