Report on the evaluation of performance and compliance with the Batho Pele principles of Redress

Description

As the evaluation sought to assess the implementation of the Batho Pele principle of Redress, as informed by the White Paper on Transforming Public Service Delivery (1997), an understanding of the policy environment would have informed any proposal for setting out the plans for the evaluation.

Information

Evaluation Number:: 230
Score:: 3,1
Report Approval:: Sunday, 01 October 2006
Published:: Tuesday, 24 May 2016
Initiated By:: Public Service Commission and the German Agency for Technical Cooperation
Undertaken By:: Public Service Commission and the Community Agency for Social Enquiry
Evaluation Period:: 2006

Evaluation Area:: Public service, governance, M&E
National Outcome:: National Outcome 12: An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship.
Commissioned By:
Evaluation Type:: Implementation
Evaluation Subject:: Policy
Geographic Scope:: National

Evaluation Documents

File Name
Evaluation ofBatho Pele Principle of Redress.pdf 230.pdf
ent Report - Report on the evaluation of performance and compliance with the Batho Pele principles of Redress.pdf

Similar Evaluations

Report on the evaluation of performance and compliance with the Batho Pele principle of Access

The advent of democratic rule in South Africa signaled a strong commitment to promoting effective governance and improving the quality of life for all citizens. As the implementing wing of...

Evaluation Number:: 223
Report Approval:: Sunday, 01 October 2006

Published:: Friday, 25 September 2015
Initiated By:: Public Service Commission and the German Agency for Technical Cooperation

More information

Report on the evaluation of the implementation of the Batho Pele principle of Courtesy

The overarching purpose of the evaluation was to determine the extent to which the departments met the requirements of Courtesy as an indication of progress in building a citizen-centred Public...

Evaluation Number:: 224
Report Approval:: Sunday, 01 March 2009

Published:: Monday, 04 March 2013
Initiated By:: Public Service Commission

More information

Report on the evaluation of the implementation of the Batho Pele principle of Consultation

the evaluation sought to assess the implementation of the Batho Pele principle of Consultation, as informed by the White Paper on Transforming Public Service Delivery (1997), knowledge and review of...

Evaluation Number:: 225
Report Approval:: Monday, 01 October 2007

Published:: Wednesday, 01 June 2016
Initiated By:: Public Service Commission

More information

Report on the evaluation of the implementation of the Batho Pale principle of Information

As the evaluation sought to assess the implementation of the Batho Pele principle of Information, as informed by the White Paper on Transforming Public Service Delivery (1997), a clear policy and...

Evaluation Number:: 231
Report Approval:: Sunday, 01 March 2009

Published:: Wednesday, 01 June 2016
Initiated By:: Public Service Commission

More information

Report on the evaluation of the Batho Pale principle of Value for Money

The evaluation sought to assess the implementation of the Batho Pele principle of Value for Money, as informed by the White Paper on Transforming Public Service Delivery (1997). Thus, knowledge and...

Evaluation Number:: 227
Report Approval:: Wednesday, 01 August 2007

Published:: Wednesday, 01 June 2016
Initiated By:: Public Service Commission and the German Agency for Technical Cooperation

More information