Implementation Evaluation of the Business Process Services Incentive Scheme Programme

Description

The Business Process Services (BPS) incentive scheme was launched by the Department of Trade and Industry (the dti) in 2011 to enhance and contribute to South Africa?s value proposition as a world
class outsourcing destination for international investors and service providers. The Department of Performance Monitoring and Evaluation (DPME), as part of its mandate under the National Evaluation
Plan Framework (NEPF), and in partnership with the dti, issued a Terms of Reference (TOR) in August 2012 to undertake an implementation evaluation of the BPS incentive scheme. The purpose of the evaluation was to investigate the extent to which the BPS incentive scheme is achieving its main objectives of job creation and attracting foreign direct investment (FDI). The evaluation covered the
incentive scheme from its inception in January 2011 until December 2012.
The evaluation assessed the efficiency, effectiveness, impact and sustainability of the design and implementation of the BPS incentive scheme, and sought to identify any barriers inhibiting the achievement of its objectives. The information gathered has enabled an assessment of the strengths and weaknesses of the BPS incentive scheme as well as the formulation of corresponding recommendations for improvement. The dti must determine the feasibility of each recommendation based on its strategy in relation to the sector, the resources available to it and the anticipated value for money of the associated benefits.

Information

Evaluation Number:
301
Score:
3.7
Report Approval:
16 May 2013
Published:
18 May 2016
Initiated By:
DPME in partnership with DTI
Undertaken By:
Genesis
Evaluation Period:
January 2011 to December 2012
Evaluation Area:
Economic planning and development
LED, SMEs & local development projects
Trade, industry, enterprises
National Outcome:
National Outcome 4: Decent employment through inclusive economic growth.
National Outcome 5: A skilled and capable workforce to support an inclusive growth path.
Commissioned By:
National
Evaluation Type:
Implementation
Evaluation Subject:
Programme
Geographic Scope:
National

Evaluation Documents

File Name
Genesis Analytics BPS inventive scheme Final report_1325 16 May (3).pdf
Genesis Analytics BPS inventive scheme Final report 16 May (3).pdf
AGE Assessment Report - Implementation Evaluation of the Business Process Services Incentive Scheme Programme.pdf
BPS Findings and Recommendations.pdf
BPS Improvement Plan 14 08 26.pdf
TORS BPS 12 08 22.pdf
Genesis_Analytics_Literature Review_BPS Incentive Scheme.pdf

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