Report on the evaluation of performance and compliance with the Batho Pele principles of Redress

Description

As the evaluation sought to assess the implementation of the Batho Pele principle of Redress, as informed by the White Paper on Transforming Public Service Delivery (1997), an understanding of the policy environment would have informed any proposal for setting out the plans for the evaluation.

Information

Evaluation Number:
230
Score:
3.1
Report Approval:
01 October 2006
Published:
24 May 2016
Initiated By:
Public Service Commission and the German Agency for Technical Cooperation
Undertaken By:
Public Service Commission and the Community Agency for Social Enquiry
Evaluation Period:
2006
Evaluation Area:
Public service, governance, M&E
National Outcome:
National Outcome 12: An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship.
Commissioned By:
Evaluation Type:
Implementation
Evaluation Subject:
Policy
Geographic Scope:
National

Evaluation Documents

File Name
Evaluation ofBatho Pele Principle of Redress.pdf 230.pdf
ent Report - Report on the evaluation of performance and compliance with the Batho Pele principles of Redress.pdf

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